Question 1

How can I buy a ticket from Bilet.com?

Accepted Answer

You should select the section with the type of ticket you want to buy, select the departure and arrival regions and the flight date. When you fill in the necessary information and search, you will see all the companies and the expeditions of the route. You can sort and filter this list as you wish. You can choose the flight that suits you, fill in the passenger information correctly, and then buy it from the payment screen.

Question 2

What are Bilet.com payment options?

Accepted Answer

You can pay with all debit cards (salary cards) and credit cards (visa and mastercard) or masterpass. You can also purchase tickets quickly by downloading our free mobile application.

Question 3

How can I find out the cheapest ticket prices on Bilet.com?

Accepted Answer

You are going to buy plane, bus, ferry or event tickets or you are thinking of renting a car. In all these services, we find and list the cheapest for you. If you go to the page of the ticket you want to buy, fill in the necessary information and sort the results according to the price, you will see the most affordable service at the top of the list. In the same way, when you select the region information, date and time and search in the car rental service, you can sort the list by price.

Question 4

How does the Cancellation-Refund policy work at Bilet.com?

Accepted Answer

All purchased tickets can be canceled or refunded. A ticket may be withdrawn or requested to be exchanged shortly after purchase. You can make your cancellation-refund transactions from the inquiry page of the relevant ticket and from our customer service. When you want to cancel or return the ticket you have bought, if you have bought a promotional flight ticket and you are close to the ticket time, you may experience high deductions from your refund.

Question 5

How can I show the tickets I bought from Bilet.com when asked?

Accepted Answer

Detailed information of the tickets purchased is sent to you via e-mail and sms. You can also see this information on the screen where you purchased your ticket. The important thing is the pnr number. If you forward this PNR number when the relevant units ask, your ticket will be visible. If you wish, you can use your ticket by e-mail or by having the QR code scanned on the screen that comes after the payment process.

Question 6

Why should I choose Bilet.com?

Accepted Answer

The biggest reason for your preference is to always get the cheapest flight, bus and ferry tickets, as well as to find many event tickets, car rental services and Istanbulkart Balance Loading service at one address.

Question 7

What kind of Tickets and Services are available on Bilet.com?

Accepted Answer

You can buy all travel tickets with Bilet.com. You can choose the most suitable price from the list of plane tickets, bus tickets and ferry tickets. You can also buy event tickets for many different categories such as theatre, entertainment, aquarium, museum, zoo, theme park. So is it over? No. You can rent the cheapest vehicle by filling out the information from the Rent a car menu. You can top-up to Istanbulkart. We will continue to serve you with hotel reservation, transfer service and balance loading services to public transport cards of other provinces, which will come soon.

Question 8

Can I sell the Ticket I purchased to someone else?

Accepted Answer

All tickets purchased belong to the individuals with their Turkish ID and name and surname information. We recommend that you pay particular attention to the accuracy of this information, especially when purchasing airline tickets. Some event tickets have the right to pass directly instead of a person's name, but since payment is made in name when you go to the event, a person check can be made.

Question 9

Is Bilet.com reliable?

Accepted Answer

Our system is protected by the most up-to-date security software and SSL encryption. In addition to personal information, all in-system transactions are protected by extremely complex encryption methods.

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