Purchasing Bus Tickets Frequently Asked Questions
You can use your bus ticket purchased from our website as an invoice when you print it free of charge at the company office at the bus station.
Apart from this, if you send your invoice request to bilgi@bilet.com e-mail address, your invoice will be sent to you via e-mail in a short time.
Apart from this, if you send your invoice request to bilgi@bilet.com e-mail address, your invoice will be sent to you via e-mail in a short time.
As long as you enter the required information correctly to buy a bus ticket, you can buy a ticket for someone else. However, the purchased ticket can only be used by the person on whose behalf it was purchased.
When shopping with your card information via 3D secure payment, you must enter the password sent to you by your bank to confirm the transaction. Purchases cannot be made with your card information without SMS confirmation. Additionally, with newly developed 3D secure payment technologies, your bank can approve your purchases without SMS confirmation when it deems it safe.
Bilet.com does not save your card information. In addition, for your security, our site uses the most up-to-date security software and SSL encryption technology.
Bilet.com does not save your card information. In addition, for your security, our site uses the most up-to-date security software and SSL encryption technology.
You cannot complete the purchase without entering the correct and complete confirmation password sent by your bank. If you have not received a confirmation SMS from your bank, first make sure that you have entered your card information completely and correctly. Try the operation again after a short while. If you encounter the same problem again, you can contact your bank as soon as possible and get information.
If you do not receive a 3D confirmation SMS during the purchase process, this is a problem with your bank and not a problem with Bilet.com.
If you do not receive a 3D confirmation SMS during the purchase process, this is a problem with your bank and not a problem with Bilet.com.
You can buy tickets from our website with your credit card, debit card or virtual card.
According to the Highway Transport Regulation, bus tickets cannot be sold to children under 18 years of age.
- Children under the age of 7 cannot travel by intercity bus without a parent.
- Children between the ages of 7-12 cannot travel without a travel permit approved in writing by their parent, unless they are accompanied by their parent.
- According to the current regulation, children over the age of 12 can travel alone on domestic buses without a permit.
Passenger Information ; It is necessary to enter the full and correct name, surname, TR ID number, telephone number and e-mail address in order to create the ticket correctly and to inform the passenger in case of otherwise.
Payment Information ; These are the payment information required to complete the transaction when purchasing an online bus ticket.
Payment Information ; These are the payment information required to complete the transaction when purchasing an online bus ticket.
- If children under the age of 6 will travel on their parents' lap, they do not need to buy a separate ticket. However, if a separate seat is required for the child, a ticket must be purchased.
- Tickets are required for children aged 7 and over.
There is no special discount for students on bus tickets.
You can follow Bilet.com's special campaigns for student users on our campaigns page.
You can follow Bilet.com's special campaigns for student users on our campaigns page.
There is a 30% discount on the ticket price for children between the ages of 7-12. However, there is no online sale of discounted children's bus tickets. You can buy a discounted child ticket from the bus company's branch. The bus company may request a document showing the age of the child (documents such as identity card, birth certificate, etc. can be used).
Since bus tickets are issued individually, bus companies may request identification in certain cases.
As Bilet.com, we recommend that you always have your ID with you during your bus journey.
As Bilet.com, we recommend that you always have your ID with you during your bus journey.
- When purchasing tickets at the same time, you can buy tickets for men and women in side-by-side seats. However, if a seat in double seats has already been taken, only a passenger of the same gender can buy the ticket for the seat next to it.
- There is no gender restriction on single seats.
- If the gender is chosen incorrectly when purchasing a ticket, the bus company may refuse to serve the passenger. For this reason, please make sure that you enter your gender information correctly.
By law, bus tickets are issued individually using the Turkish ID number. For this reason, purchasing tickets under a different name is not allowed. Likewise , it is not possible to change the name on a purchased bus ticket.
The names 2+1 and 2+2 refer to the number of seats on the right and left side of each row in buses. While both types of buses provide all general services, 2+1 seat type buses are considered more comfortable and preferred on long journeys. Bus companies may charge different prices for different bus types on certain routes.
If it is put on sale by the bus company, you can buy a bus ticket for a maximum of 1 year .
Bilet.com only sells bus tickets with 3D secure payment and in addition, it does not record your card information in any way.
With the most up-to-date security software and SSL encryption, Bilet.com ensures the security of all its users in the best way possible.
With the most up-to-date security software and SSL encryption, Bilet.com ensures the security of all its users in the best way possible.
You can buy bus tickets from Bilet.com only with your credit card, debit card or virtual card.